Where do you deliver?
We currently deliver all over the North Island. We're working really
hard to get down to the beautiful South Island as soon as possible. If
you're a South Island parent who's desperate to get your hands on some
of our products, contact us here and we'll
do our best to arrange something special for you.
When will I receive my first bag?
- Your first bag will be received on your delivery day of choice.
If you happen to order before midday on your delivery day of choice,
you can expect your first bag that very afternoon. If you order after
midday on your delivery day of choice, your first bag won't arrive
until the following week.
- Each bag thereafter will be received on your delivery day of choice.
- To change your delivery day of choice, contact us
Do I need to be home to receive my baby bag?
No, our drivers have authority to leave your bag on your doorstep.
They'll always try to find a snuggly spot out of direct sunlight. If
your front door is exposed, please send us a note
with some secret squirrel delivery instructions. If you have a sleeping
baby, or if you're in need of some sleep yourself,
send us a note telling us to tip toe!
What if it's frozen?
If you order twelve or more frozen units (Little Angels, Tot's Pantry
or Smugglers) your order will be packed in a chillbox free of charge,
which allows you around twenty hours chilled time. For orders less than
twelve units, your order will be packed in our insulated envelopes,
which allow you around four hours chilled time.
I'm outside of Auckland, why am I charged additional
packaging costs for my frozen goods?
This cost is to account for the polybox and additional ice required to
keep your products at temperature while we transport them all the way
from our little warehouse, to your doorstep! We don't make a margin on
these costs - they're simply to ensure your product arrives in pristine
for more information